Ethics at Shinhan

Ethical management framework

In the ethical management framework,
Shinhan Financial Group prioritizes ethical values in addition to compliance with ethical standards and regulations in the entire decision-making process.
Moreover, the framework reflects the unwavering commitment of the Group to fulfill its corporate social responsibilities.
Shinhan Financial Group values ethical management as an important principle to enhance transparency and fairness in management,
and has established effective procedures to put into practice.
The executives and employees of Shinhan are wholeheartedly committed to practice
ethical management in order to continue sustainable growth with its various stakeholders.

Ethical compliance programs

Shinhan Financial Group
conducts various
ethical compliance programs
to foster a culture of ethical standards and legal compliance.

• Group Code of Ethics

  Code of Ethics and Code of Conduct

• Code of Conduct for Partner Companies

  Respect the autonomy and independence of our partners Encourage partners to comply with the Code of Conduct for Business Partners and social responsibility management

• Group-wide Compliance Training

  Provide regular ethics/compliance training programs and campaigns to all employees (e.g. disability awareness in the workplace, anti-sexual/power harassment, etc.)

• Self-check Program and Ethics Pledge

  Self-assessment to raise compliance awareness in employees All employees renew their Ethics Pledge every year

• Whistleblowing System

  Adopts a group-wide whistleblower system “Shinhan Protector” Subsidiaries within a group have separate whistleblower systems

• Acquisition of ISO 37301 and ISO 37001

  Acquired ISO37301 (Compliance Management System) and ISO37001 (Anti-bribery Management System) certifications in 2021