Social
In order to enhance the convenience of stakeholders, Shinhan Financial Group has organized the major sustainability management activities in terms of Environment, Social, and Governance, that is, ESG, at a glance.
SOCIAL
- Operating a Startup Incubation Platform
- Managing Funds dedicated to Creatinga Venture Ecosystem
- Empowering Digital Finance
01 Finance for Growth and Support
- Shinhan Companion Project
- Establishment of CSSO’s Win-Win FinancialPlanning Office (Shinhan Bank)
- Leading the Way in Mid-interest Loans for the Poor
02 Inclusive Finance and Support
- SFG Hope Foundation Corporate Social Responsibility Report
- Donation and sponsorship policy
03 Support for Local Communities
- Employee stock ownership plan(ESOP)
- Training program
- Manpower supply and demand plan
04 Human Resources Development
- Commitment to Diversity and Inclusion
- Diversity Report
05 Diversity Programs
- Safety and Health - Mission, Goals, and Management Policies
06 Safety & Health
- Description of reporting lines for product, service review
- Deliver the customer's financial understanding
- Customer's Right to demand interest rate reduction of Loan
- Training for executives and employees
- Fair Advertising Policy,Procedure
- Shinhan Financial Group's Debt Collection Policy
- Shinhan Financial Group's Complaint Review Level
- Customer Protection Charter
- Shinhan Bank Code of Ethics for Business Conduct
- Anti-Money Laundering Policy
- Shinhan Bank security guide
- Customer information handling policy
- Personal Information Processing Policy (Privacy Policy)
