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ESG KPIs

  • Expanding green finance (New handling amount as of 2023 )

    5.1 trillion KRW

  • Reducing carbon emissions (As of the end of 2023)

    Internal carbon emissions

    69,749 tCO₂eq

  • Control approach for financed emissions (As of the end of 2023)

    Financed emissions(Carbon intensity)

    20.0

  • Providing inclusive & mutually beneficial finance

    Inclusive & mutually beneficial finance

    4.76 trillion KRW

  • Participation in financial education

    Total participants

    423,879 persons

  • Fostering female leaders (As of 2023 year-end; and based on 8 Group subsidiaries)

    Percentage of female management

    9.8%

    Share of female managers

    14.9%

  • Participation in volunteering

    Total hours of volunteering

    53,553 hours

  • Increasing customer satisfaction (Based on Shinhan Bank in 2023)

    Customer satisfaction(100-point scales)

    94.9 points